Pricing:
To enable the Product and Service Catalog Update, you must first purchase ITSM Enhancer from Snow Software. The licensing of ITSM Enhancer is what gives you permission to use the structured, normalized data, certified for ServiceNow's platform. Once the ITSM Enhancer license is purchased, then customers have the choice of easily downloading the free connection here to trigger the Product and Service Catalog Update.
Snow Software’s certified integration with ServiceNow provides an out-of-the-box integration between these two world-leading platforms. Organizations can quickly realize their investment in ServiceNow by automatically populating the Product and Service catalogs in ServiceNow from Snow’s fully current and comprehensive inventory of hardware and software data.
Snow Software collates a complete inventory of hardware and software data across platforms, environments, locations, and sites - whether on-premises or in the cloud, desktop or mobile. Data are normalized against Snow Software’s huge market-leading Software Recognition Services Catalog to provide identifiable software titles and versions. Through the CMDB Integration and Product and Service Catalog Update applications for ServiceNow, this consolidated data stream, together with a rich set of hardware details for devices, such as servers, desktops, laptops, phones/tablets, virtualization technologies, and cloud, can be used to power and maintain the ServiceNow CMDB implementation.
Systems are continuously monitored and the CMDB receives updated, accurate reflections of the current configuration of hardware and software daily.
By taking advantage of the pre-processing Snow Software applies to the data, such as handling of duplicates across multiple data sources; enforcing naming convention standards; consumption analysis; license intelligence, and automatic compliance calculations, ServiceNow customers and partners can reduce efforts and time-to-value involved with establishing and maintaining an up-to-date view of hardware and software assets across a large organization.
Many organizations struggle with consolidating data from the different toolsets, systems, deployment technologies and management platforms across their estate. In addition, digital transformation projects have introduced new forms of complexity and disruption, such as cloud and mobility, resulting in an IT landscape that is constantly changing and evolving. For customers and partners implementing ServiceNow, Snow Software's Product and Service Catalog Update addresses these challenges and more, including:
- Establishing and keeping the Product Catalog up-to-date as your IT estate evolves
- Maintaining a list of software manufacturers across the organization.
- Providing real-time license compliance and entitlement information to the software request approvers, to minimize license compliance risk.
- Laying a foundation for further data exchange between Snow Software’s asset management solution and the ServiceNow implementation.