Managing Microsoft SharePoint content outside of ServiceNow is time-consuming and driving down productivity. Eliminate expensive custom development and add complete document asset management across your enterprise with DocIntegrator. Transform and enhance your organization's document signature and approval processes with DocFlow.
- Connect ServiceNow cases, incidents, and tasks to reference managed content in SharePoint.
- Preserve SharePoint security and permissions.
- Enhance collaboration with real-time document viewing, editing, and signing.
- Discover automated document management.
- Search from within ServiceNow to find files and documents stored in Microsoft SharePoint, Team, email, and more.
DocIntegrator is built on ServiceNow:
- Saving time and money to implement.
- Making it easy to configure, with no coding required.
- Enabling deployment for on-premise, hybrid, and cloud environments.
- Stay on the same screen by keeping your documents in SharePoint and application in ServiceNow or Tasker.
- Preserve SharePoint security and permissions and track version history with documents created in ServiceNow.
- Enable real-time document viewing, editing, and signing.
- Search, view and edit SharePoint metadata.
- Leverage ServiceNow workflow to automate uploading, downloading, or moving documentation.
- Support PDF based processes, such as official government forms, without leaving ServiceNow.
DocIntegrator 3.1 Release
What’s New
The DocIntegrator 3.1 release includes new DocFlow functionality and updates to standard DocIntegrator features. DocFlow enables organizations to:
· Automatically route standardized forms to individuals or groups
· Store forms in SharePoint (leveraging SharePoint security features) or as ServiceNow attachments
· Easily structure reviewers and approvers
· Review and digitally sign forms:
o SharePoint O365 (SPO365): users digitally sign forms in their Adobe Acrobat (Pro and Reader) desktop app, using OneDrive (version 24.146.0721.0001 and higher)
o ServiceNow Attachments: download, sign, and upload signed forms
What’s Updated for DocIntegrator
· Users can view MP4 and MP3 files in Microsoft Stream, when configured for the list view.
· Using a background script (or DocFlow run after script), move a single file between SharePoint libraries or from SharePoint to SN attachments or the opposite.
· Add SharePoint site and library URLs to DocIntegrator Site and Library records.
· DocIntegrator “From Folder” and “To Folder” labels on DocIntegrator Configuration > Flow Action Configuration records are updated to “From View” and “To View”.
ServiceNow version Utah +