When you install the new DevOps Change Velocity app, DevOps Data Model (formerly called "DevOps"), ServiceNow DevOps Integrations, ServiceNow DevOps Workspace, and DevOps Insights are installed automatically. DevOps Change Velocity simplifies and streamlines your DevOps installation experience.
Companies are turning to DevOps to speed up product delivery and innovation without compromising on quality. DevOps is integral to delivering differentiation, improving customer responsiveness, and building on your competitive advantage.
ServiceNow DevOps is built on a powerful data model that connects your DevOps toolchain to the work and data already in the ServiceNow platform. One of several valuable outcomes is the ability to accelerate changes while ensuring effective and transparent risk management. This can make change management transparent to developers, improving their experience and helping to make them more productive by allowing them to stay in their preferred tools.
This connected value stream supports the software factory in other ways such as the collection, creation, and sharing of insights through tailored dashboards. You have a complete chain from what is happening in production to the initial ideation or defect that caused a developer to start work. Code delivery becomes more reliable even with rapid iterations and, if incidents do arise, they can be resolved more quickly.
Pipeline Modeling
- Planning: Jira, ITBM Agile 2.0, Azure DevOps Boards
- Code: GitHub.com, Enterprise GitHub, Bitbucket, Azure DevOps Repos
- Orchestration: Jenkins, Azure DevOps Pipelines, GitLab via our DevOps Integrations app
Changed:
- Jira authentication with 3LO
- Authenticate a Jira tool connection using OAuth 2.0 with three-legged OAuth (3LO) to enable secure, delegated access to your Jira account.
- Bitbucket Cloud basic authentication using API token with scopes
- Connect to Bitbucket Cloud using Basic Auth by providing the email address and API token with the required scopes for your Bitbucket Cloud account as app password has been deprecated by Bitbucket.
- ServiceNow IntegrationHub Runtime (com.glide.hub.integration.runtime)
- ServiceNow IntegrationHub Action Step - REST (com.glide.hub.action_step.rest)
- ServiceNow IntegrationHub Action Template - Data Stream (com.glide.hub.action_type.datastream)
- Legacy IntegrationHub Usage Dashboard (com.glide.hub.usage.dashboard)
- To integrate with ServiceNow ITBM Agile 2.0, the Agile Development 2.0 (com.snc.sdlc.agile.2.0) plugin must be activated.
- From the ServiceNow store: (https://store.servicenow.com/sn_appstore_store.do#!/store/application/9a304cc7db185810df5ff3251d9619f3)
- From Jenkins Marketplace: https://plugins.jenkins.io/servicenow-devops/To integrate with Jenkins, the ServiceNow DevOps plugin for Jenkins is required
- To integrate with Azure DevOps, the ServiceNow DevOps extension on Visual Studio Marketplace (https://marketplace.visualstudio.com/items?itemName=ServiceNow.vss-services-servicenow-devops) is required.
App spokes
- Jenkins V2 Spoke – 1.2.0
Jenkins server (if integrating with Jenkins)
- 2.387.3 (minimum version)
To administer the DevOps application, at least one user must have the sn_devops.admin role.