ClaimsView – Core is a cloud-based, end-to-end case management platform that underpins all ClaimsView modules. It provides the foundational capabilities required to capture, manage, process, and resolve large volumes of claims and case data with integrity, security, and transparency. Core delivers robust access controls, comprehensive auditability, real-time program visibility, and seamless integration with external systems, forming the backbone for all ClaimsView solutions.
• Secure user and role-based access management with segregation of duties
• End-to-end case and claim lifecycle management
• Comprehensive audit logging of all user actions and system interactions
• Real-time case status tracking and program dashboards
• Integrated communication tools for secure internal and external messaging
• Centralised document and data management
• Data import and export capabilities
• API-based integration with external systems and platforms
• Configurable workflows to support multiple use cases
Version 1.0.1 Initial release
ServieNow Core Platform
CSM
IntegrationHub