ITOM Content Service
Opt-in to share the process fingerprints and SNMP System OIDs data to the Continuance Delivery System (CDS) infrastructure. Shared anonymous datasets from all discovery customers will be used by AI Librarians to create application fingerprints (process classifiers) and the curated SNMP OIDs, and application data (Configuration Items) will be delivered back to the customer instances.
Review the list of application process fingerprints in the Knowledge Base article: KB1584650.
ITOM Content Service delivers new process classifiers/SNMP OIDs every week.
Opt-in to the Continuous Delivery System (CDS) to contribute and receive curated content including:
- Process classifiers
- SNMP OIDs
- Irrelevant processes to be suppressed
- Service Information
Data shared and received is completely anonymized.
- New:
- ITOM Content Service using file-based Discovery populates the File Information [cmdb_file_information] table.
- ITOM Content Service records synced from the Continuance Delivery System (CDS) display smart_content as the value in the Updated by field.
- Fixed:
- CDS better manages downloads across instances.
- Sync works even if a product contains special characters.
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Required plugins and products:
- Discovery (com.snc.discovery)
- Normalization Data Services Client (com.glide.data_services_canonicalization.client)