0
6.0.3
Australia Patch 5, Australia Patch 4, Australia Patch 1, Australia, Zurich Patch 12, Zurich Patch 11, Zurich Patch 3, Yokohama Patch 8, Yokohama Patch 6
Standalone Application
The Scan Engine is a ServiceNow application designed to automate recommended practice enforcement, manage technical debt, and optimize workflows across ServiceNow environments. It enables administrators and developers to proactively identify, remediate, and track issues through real‑time, on‑demand, and scheduled scans, ensuring continuous improvement in platform health and compliance. Integrated directly into the development lifecycle, it provides real‑time checks within App Engine Studio and script editors to prevent non‑compliant changes before they reach production, while offering intelligent fix suggestions to accelerate resolution.
- Real-Time Compliance: Embedded validations in App Engine Studio and script editors to prevent non-compliant changes during development.
- Expanded Scan Types:
- Instance Scan (Scheduled/On-Demand)
- Full Scan
- Delta Scan
- Update Set Scan
- Application Scan
- Instance Scan (Scheduled/On-Demand)
- Governance Workflows: Exception handling and approval processes for flagged findings.
- Third-Party Integrations: Jira, Azure DevOps & other integration for remediation tracking.
- Role-Based Access Control: Three roles -
- Scan Admin: Full configuration and management
- Scan User: Initiate scans and view results
- Scan Read User: Read-only access
- Domain Separation Support: Ensures data isolation and flexible external integrations per domain.
- New
- Headless Scan Engine APIs for CI/CD and ReleaseOps: Scan Engine can now be triggered, monitored, and queried outside the ServiceNow UI using REST APIs. Customers can start scans, check status, retrieve results, cancel scans, and access findings programmatically. This enables integration with CI/CD pipelines such as Jenkins and GitHub Actions to implement automated quality gates.
- Introduced By Tracking for Findings: Added a new "Introduced By" field to findings. When a full or delta scan detects a violation, Scan Engine records the update set that introduced the issue, making it easier to trace findings back to the originating change.
- Changed
- Smoother Exception Handling and Governance: Exception handling is now more predictable and auditable. Update sets with out-of-scope findings can be resolved appropriately, approval workflows better support enterprise governance models, and reporting relationships between findings and exceptions have been improved.
- Dedicated Exception Approver Role (scan_engine_exception_approver): Exception approval responsibilities are now separated from dashboard access, allowing designated non-administrators to approve exceptions without requiring broader system permissions.
- Fixed
- Finding and Exception Reporting Improvements: Resolved issues affecting the reliability of relationships between findings and their associated exceptions for reporting and auditing scenarios.
- General Defect Fixes and Stability Improvements: This release includes multiple defect corrections and platform stability enhancements.
Not applicable for this application version.
N/A