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2.7.0
Yokohama, Xanadu, Washington DC, Vancouver
ServiceNow® Planned Work Management helps manage planned work activities like maintenance, inspections, audits, and more with recurring schedules at regular intervals. Planned Work Management is built on top of the Planned Maintenance application and provides the following enhancements:
- Create flexible schedules and templates for planned work orders
- Create maintenance plans that support multiple assets at a single location
- Adjust future work orders automatically in case of exceptions, such as late completion of work and cancellation
- Enable organizations to forecast planned work orders to better plan their resource coverage and required parts
- Enable organizations to fetch the maintenance cycles history for an asset or inventory
- Flexible schedules
- Forecasting of work orders
- Dynamic work order and work order task templates
New:
- Allow customers to migrate maintenance plans to work plan. Migration can be done at plan level.
- Bulk migration is not in scope for this version.
Fixed:
- Maintenance due date calculation for monthly and annual trigger types
- Required plugins
- Planned Maintenance
- Field Service Management
- Template Management for Field Service