0
6.2.14
Zurich Patch 1, Zurich, Yokohama Patch 6, Yokohama Patch 3, Yokohama Patch 1, Yokohama, Xanadu Patch 9, Xanadu Patch 7, Xanadu Patch 3, Xanadu Patch 1, Xanadu
The Now Assist Admin Console provides a way for system administrators to activate, manage, and monitor Now Assist applications. This centralized admin console serves as a landing page for all things generative AI at ServiceNow.
The Now Assist Admin Console has an overview of skill usage, workflow features such as ITSM and CSM, and settings sections that enable you to monitor and control Now Assist applications and skills. The console also includes helpful resources like links to more in-depth information and FAQs.
With the Now Assist Admin Console, you can:
- Activate plugins, including the Now Assist panel, and view account information about licensing and data sharing status.
- Turn on skills for workflow capabilities, such as chat summarization for CSM or incident resolution notes generation for ITSM.
- View summary information about your Now Assist apps and skill usage on a dashboard, access plugins, and address important issues.
This release can be classified as a minor release with below changes for now assist customers
All regulated market customers will now be able to access and activate non llm(large language model) or skills which don't use a large language model in its implementation.
- Required plugins and products
- Generative AI Controller [sn.generative.ai]