Digital Product Release is the next evolution of ServiceNow's support for Release Management. Focused on creating a tailored experience for software-based release management practices, Digital Product Release empowers the central release management team to define release policies, templates, and readiness dates that product development teams can leverage to ensure that new versions of their products and services meet the release team's definition of done.
With Digital Product Release, central release management teams can clearly define the release process and the required policies that must be met to be ready for products and services. These processes and policies are then leveraged by the product teams so that they understand what is required and can validate those requirements earlier in the development lifecycle instead of waiting until attempting to authorize a change request.
Software Product teams can:
- Define new Products and Services, and create Versions that are aligned with the Common Services Data Model (CSDM).
- Define Product Features (the scope of work for a release) and Product Enhancements and plan them into releases.
- Track the readiness of a release across its phases with tasks and approvals.
Release teams can:
- Create release policies that can be automatically validated.
- Create reusable release templates.
- Define release readiness dates.
New:
- Manage configuration items for each phase of the release
- Automate adding configuration items in the release to the Affected CIs of a Change Request
- Product Versions can now be used in multiple Releases
- Option for release tasks to automatically move into Work in Progress when previous release task is Completed
See dependencies for required applications and plugins