Brazil Patch 1, Brazil, Australia Patch 7, Australia Patch 6, Australia Patch 5, Australia Patch 4, Australia Patch 3, Australia Patch 1, Australia, Zurich Patch 13, Zurich Patch 12, Zurich Patch 11, Zurich Patch 10, Zurich Patch 9, Zurich Patch 8, Zurich Patch 7, Zurich Patch 4, Zurich Patch 2, Zurich Patch 1, Zurich, Yokohama Patch 13, Yokohama Patch 11, Yokohama Patch 8, Yokohama Patch 6, Yokohama Patch 3
Generative AI
With ServiceNow Otto for Hardware Asset Management and ServiceNow Otto for Software Asset Management applications, Asset Managers can streamline and automate the process of sourcing assets by using AI agents included in the agentic workflow.
The ServiceNow Otto for Hardware Asset Management and ServiceNow Otto for Software Asset Management applications contain agentic workflows to automate the sourcing, transfer, and procurement of assets upon request.
- Mixed AI Native SKU scenarios now work reliably, eliminating previous conflicts and errors.
- Third-party LLM model integration is now fully compatible, expanding your AI model options.
Not applicable for this application version. For more information, please see
Application Runtime Policy
Required plugins or store apps:
- ServiceNow Otto for Platform (sn_genai_platform) - 13.1.0