NetZoom Add-In is an essential tool for ServiceNow users where ServiceNow is used to manage hardware assets in the Data Center. NetZoom Data Center Infrastructure Management (DCIM) software provides infrastructure transparency to service management through visibility, availability and provisioning of data center infrastructure.
NetZoom, when used as an Add-in to ServiceNow to visually model and manage the physical Data Centers Assets, seamlessly extends ServiceNow to meet the requirements of visual asset management, change management and connectivity management in the data center. NetZoom offers Visual Data Center Infrastructure Management that improves the accuracy of the CMDB while simplifying management, increasing productivity and extending the functionality of ServiceNow to meet the challenges of managing a data center.
Managers and Operators can visualize data center rack elevations, device configurations, and floor plans in 2D and 3D; locate and visualize where assets are physically placed, how they are related and inter-connected; greatly increasing decision making and significantly improve user productivity without leaving ServiceNow.
The Benefits of harnessing the power of NetZoom Data Center Infrastructure Management (DCIM) with ServiceNow ITSM include:
- Auto populating Hardware Assets in ServiceNow, their composition, ports and connectivity from NetZoom directly to Avoid human errors
- Maintaining ServiceNow as Source of truth for Data center Hardware Assets
- ServiceNow CMDB Integration – Bi-directionally Synchronize configuration items and NetZoom entities property data
- Visual Change Management - Centralize Change Management to Execute changes accurately and more efficiently with built-in conflict checking
- Access to the NetZoom Hardware library
- Powerful 2D and 3D visualization of the data center and the assets to match the physical configuration
- Asset Management - Know your entire asset inventory and visually locate where it is installed
- Connectivity Management - Avoid human errors with robust power and network connectivity
NetZoom Add-In has been validated for Utah, Vancouver, Washington DC and Xanadu.
Requires access to the CMDB CI structure and relationships in ServiceNow.
Installation of NetZoom Enterprise DCIM application (On-Premises or SAAS version 18.4 or 18.3)