0
13.1.2
Australia Patch 1, Australia, Zurich Patch 8, Zurich Patch 7, Zurich Patch 6, Zurich Patch 4, Zurich Patch 2, Zurich Patch 1, Zurich, Yokohama Patch 11, Yokohama Patch 8, Yokohama Patch 6, Yokohama Patch 3, Yokohama Patch 1, Yokohama, Xanadu Patch 10, Xanadu Patch 9, Xanadu Patch 7, Xanadu Patch 6, Xanadu Patch 3, Xanadu Patch 1, Xanadu
Generative AI
The Generative AI Controller natively integrates GenAI APIs in the ServiceNow platform. Take advantage of the latest GenAI and LLM capabilities to supercharge your ServiceNow workflows. Accelerate productivity and drive higher engagement with minimal code and integration complexity.
- BYOK Custom Resource Path — Customers can now specify a custom resource path when configuring BYOK models.
- AI Entitlement Tiering — AI entitlements are now standardized across products using a Good / Better / Best (Foundation / Advanced / Prime) tier model.
- Claude Sonnet 4.6 Support — Added support for Claude Sonnet 4.6, enabling customers to test with the latest 3P model.
- Project Mosaic (Off Glide) — Shipped changes to enable the AI-native tech stack in the off-glide environment.
- New: AI Entitlement Tiering — AI entitlements are now standardized across products using a Good / Better / Best (Foundation / Advanced / Prime) tier model.
- New: Claude Sonnet 4.6 Support — Added support for Claude Sonnet 4.6, enabling customers to test with the latest 3P model.
- New: Project Mosaic (Off Glide) — Shipped changes to enable the AI-native tech stack in the off-glide environment.
- Changed: BYOK Custom Resource Path — Customers can now specify a custom resource path when configuring BYOK models.
Not Applicable