0
10.0.7
Yokohama Patch 3, Yokohama Patch 1, Yokohama, Xanadu Patch 7, Xanadu Patch 6, Xanadu Patch 3, Xanadu Patch 1, Xanadu, Washington DC Patch 9, Washington DC Patch 8, Washington DC Patch 4, Washington DC Patch 3, Washington DC, Vancouver Patch 7, Vancouver Patch 4
The Generative AI Controller natively integrates GenAI APIs in the Now Platform. Take advantage of the latest GenAI and LLM capabilities to supercharge your ServiceNow workflows. Accelerate productivity and drive higher engagement with minimal code and integration complexity.
- Drive higher productivity with content generation for Knowledge and descriptive data.
- Quickly identify action items with summaries of information within your workflow items, such as Customer cases, Incidents, and so on.
- Experiment with a generic prompt to develop custom, compelling use cases within your workflows.
- Seamless experience with Now Platform low-code tools such as Flow Designer and Virtual Agent Designer.
- Supports GenAI ServiceNow enabled features such as Now Assist in AI Search.
New:
- Add telemetry for PII Masking through Data Privacy API Invocations
- Backend changes to support new features in other apps
Fixed:
- Removed restriction on data sharing of responses from 3rd party external LLM providers
Not Applicable