0
13.0.3
Australia, Zurich Patch 7, Zurich Patch 6, Zurich Patch 4, Zurich Patch 2, Zurich Patch 1, Zurich, Yokohama Patch 11, Yokohama Patch 8, Yokohama Patch 6, Yokohama Patch 3, Yokohama Patch 1, Yokohama, Xanadu Patch 10, Xanadu Patch 9, Xanadu Patch 7, Xanadu Patch 6, Xanadu Patch 3, Xanadu Patch 1, Xanadu
Generative AI
The Generative AI Controller natively integrates GenAI APIs in the ServiceNow platform. Take advantage of the latest GenAI and LLM capabilities to supercharge your ServiceNow workflows. Accelerate productivity and drive higher engagement with minimal code and integration complexity.
- Added flexibility to choose guardrail provider for Guardian (ServiceNow Guardrail, Azure content safety, Amazon bedrock guardrail, Google model armor)
- Access the latest third-party LLMs with advanced reasoning capabilities for smarter AI outcomes.
- Added support for AI models of lifecycle management — from deployment to retirement — with enhanced version control.
- Added ability to setup policies for BYOK and BYOM model providers through AICT.
- Optimzations for performance improvement through caching.
New
- Added flexibility to choose guardrail provider for Guardian (ServiceNow Guardrail, Azure content safety, Amazon bedrock guardrail, Google model armor)
- Access the latest third-party LLMs with advanced reasoning capabilities for smarter AI outcomes. (OpenAI GPT-5.2, OpenAI GPT-5 mini, Claude 4.5 Haiku, Claude 4.5 Sonnet)
- Added support for AI models of lifecycle management — from deployment to retirement — with enhanced version control.
- Added ability to setup policies for BYOK and BYOM model providers through AICT.
Changed
- Optimizations for performance improvement through caching.
Fixed
Not Applicable