Actions
Actions to automate tasks in Jira for managing users, groups, issues, sprints, stories, projects, and webhook lifecycle. In addition, we have some utility Actions that help with common actions that enable other lifecycle events.
Note: Please make sure you have configured the Outbound Jira Connection before you use Actions.
Triggers
Triggers to receive events for boards, comments, issues and sprints from Jira and trigger Flows based on conditions you configure in Flows.
Note: Please make sure you have configured the Inbound Jira Connection before you use triggers. These are only available on Xanadu and in the onward releases.
For more information on Integration Hub Spokes and how to use them, join the Automation Engine community: https://www.servicenow.com/community/automation-engine/ct-p/automation-engine
Triggers
Pick one of the following Triggers available via the Trigger picker while authoring Flows to trigger Flows based on Jira Events:
Board Management
- Board created
- Board updated
- Board deleted
Comment Management
- Comment created
- Comment updated
- Comment deleted
Issue Management
- Issue created
- Issue updated
- Issue deleted
- Issue assigned
Sprint Management
- Sprint created
- Sprint updated
- Sprint deleted
- Sprint started
- Sprint closed
Actions
Pick one of the following Actions available via the Action picker while authoring Flows to perform actions on Jira:
Audit Management
- Look up Audit Logs Stream
Group Management
- Add User to Group
- Create Group
- Look up Groups Stream
- Look up Users by Group Name Stream
- Remove Group
- Remove User from Group
Issue Management
- Add Comment
- Assign Issue
- Copy Attachment
- Create Issue
- Create Issues
- Delete Attachment
- Delete Issue
- Do Transition
- Look up Issue Type Statuses by Project
- Look up Issue
- Look up Issue Priorities
- Look up Issues Stream
- Look up Sprint Issues Stream
- Look up Transitions
- Update Issue
Metadata Retrieval
- Get Boards (Metadata)
- Get Creatable Fields (Metadata)
- Get Editable Fields (Metadata)
- Get Issue Types (Metadata)
- Get Projects (Metadata)
Project Management
- Create Project
- Look up Project
- Look up Projects
- Look up Projects Stream
- Look up Users Assignable to Projects
Sprint Management
- Create Sprint
- Delete Sprint
- Look up Sprint
- Look up Sprints by Board
- Update Sprint
Story Management
- Create Story
- Look up Stories Stream
- Update Story
User Management
- Create User
- Look up Authenticated User
- Look up Group Memberships for User
- Look up Users Stream
- Look up Users Stream by Name
- Remove User
Utility Actions
- Copy Issue Attachment to Record
- Look up Fields
- Look up Issue from Comment
- Look up Latest Attachment on Issue
- Look up Latest Comment on Issue
Watcher Management
- Add Watcher
- Delete Watcher
- Look up Watchers
Webhook Management
- Look up Webhooks
- Subscribe Webhooks
- Unsubscribe Webhooks
- Update Webhooks
Note:
- Please note there are some actions that make use of experimental APIs and are not supported.
- Note that OAuth support is only available for Jira Cloud.
- Metadata Retrieval actions will help in populating the dynamic choice fields for various other actions.