0
6.1.2
Australia, Zurich, Yokohama, Xanadu
Integration
SharePoint Online Search Connector allows your employees to search and discover content from ServiceNow. You can index content from multiple sites, enabling employees to find the right answers through Employee Center, Now Mobile, and Virtual Agent.
- Search SharePoint sites, pages, and files.
- Select multiple SharePoint sites for indexing.
- Benefit from the integrated with AI Search engine.
- View search results across multiple channels: Employee Center, Now Mobile app, and Virtual Agent.
No new enhancements.
Required plugins and products
• Employee Center Pro (sn_ex_sp_pro)
• AI Search engine
• Microsoft SharePoint Spoke (sn_sp_spoke)
• AI Search Spoke (sn_ais_spoke)
External Content for AI Search plugin (com.glide.ais.external_content) requires a subscription from ServiceNow.
Other Requirements: - Employee Center Pro entitlements to install and use SharePoint Online Search Connector
- Compatible only with the AI Search engine. Not compatible with Zing search engine.
- Content types supported: DOTX, HTM, XLSX, DOT, PPTM, DOCX, ASPX, PPTX, TXT, PDF, POT, PPT, POTX, DOC, HTML, and XLS.
- AI Search file size up to 25 MB is applicable.
- Languages supported: English, Spanish, French, Japanese, and German.