Viakoo offers application-based asset discovery designed for Cyber-Physical Systems that integrates with ServiceNow’s CMDB through the Service Graph Connector for Viakoo. Applications, devices, and the networks they communicate on are safely reported with high accuracy and rich attribute data using a direct query method. Viakoo can be used standalone for asset discovery or can complement existing passive asset discovery solutions that rely on network traffic inference.
Application-based Discovery: Viakoo’s direct query methodology shown to discovery 30% or more assets than passive scanning alone, enriching the value of the ServiceNow CMDB.
High Fidelity Operational Data: Viakoo not only discovers the asset but also consistently collects operational and configuration change data.
Scalability: Viakoo is proven to operate across millions of devices within an enterprise with more than 3 billion hours of customer usage.
Tightly-coupled Device Support: Viakoo discovers individual devices as well as devices that are tightly coupled to applications and meant to operate as a team. This provides highly accurate data on the entire cyber-physical system, verifying interoperability, and creating and tracking an audit trail for all system elements
Initial release
- CMDB CI Class Models (1.75.0 or higher)
- Data Lookup and Record Matching Support (1.0.6 or higher)
- Integration Commons for CMDB (2.21.0 or higher)
- ITOM Discovery License (1.0.0)
- ITOM Licensing (1.0.0)
- Centralized Connection and Credential (1.0.0)
- ServiceNow IntegrationHub Action Template – Data Stream (1.0.0)
- SGC Central (2.2.0)
Active Viakoo subscription