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1.0.8
Vancouver
The Capacity Analyzer provides accurate real-time views of resource usage in order to help Portfolio managers to gain insight into the current resource allocation situation. It complements the existing resource dashboards and reports that come with ServiceNow with alternative views. The application visualizes the resource demand of a complete Portfolio on the level of resource groups. This allows the timely detection of over/underutilization. With these insights, a Portfolio Manager can work on resolving resource congestions.
- The Capacity Analyzer provides accurate real-time views of resource usage in order to help Portfolio managers to gain insight into the current resource allocation situation.
- It complements the existing resource dashboards and reports that come with ServiceNow with alternative views.
- The application visualizes resource demand of a complete Portfolio on the level of resource groups. This allows the timely detection of over/under utilization.
- With these insights, a Portfolio Manager can work on resolving resource congestions.
The following use-cases are implemented in this release:
- As a portfolio manager, I want to review the resource usage by resource groups of the Portfolio. I want to view allocated, confirmed, and requested demands on a daily basis.
- As a portfolio manager, I want to view key project information like start/finish dates by hovering over the Gantt bar. In addition, I want to quickly navigate into a specific project by clicking on the Gantt bar (navigate to project) or a milestone (navigate to Milestone).
- As a portfolio manager, I want to review the overall resource usage by resource groups among all Portfolios. I want to view allocated, confirmed, and requested demands of the selected Portfolio, and the proportion of resources used by other Portfolios.
- As a portfolio manager, I want to detect over allocations, i.e., time periods where the resource demand exceeds the available capacity by zooming into a specific time period.
- As a portfolio manager, I want to filter on the available resource groups in order to limit information on screen important for the current analysis.
PPM Standard plugin (com.snc.financial_planning_pmo) is a prerequisite.