Australia, Zurich
Standalone Application
Nova Policy Advisor is where your HR policies are born, reviewed, and kept current. Instead of drafting in a Word document and manually coding policy changes into every impacted workflow, policy owners write directly in a governed editor on ServiceNow. Every save is versioned, every change is attributed, and the published version is always the one your workforce relies on.
Ask Nova Policy Advisor a question in plain language and it answers from your own published policies and the government or union regulations behind them, always citing the exact passage the answer came from — so your HR and compliance team can trust what they read. Access follows the ServiceNow permissions your organization already has in place.
- Collaborative, real-time policy editor with AI-assisted first-draft generation
- Conversational "Ask Nova" advisor scoped to a specific open policy article
- Lightweight KB governance: assign managers, hand off ownership, view access, no native admin UI needed
- Built on ServiceNow's native Knowledge Management (kb_knowledge), not a parallel content store
- In-app privacy disclosure covering AI-provider data sharing
Version 2026.09.01
- A Policy List page showing the knowledge bases a user can see and their role in each (owner/manager/contributor/viewer)
- A collaborative, real-time Policy Editor with an AI-assisted "draft with Nova" first-draft flow
- A conversational advisor scoped to a specific open policy article
- Lightweight knowledge-base governance — assign managers, hand off ownership, view read/contribute access — without needing the native Knowledge admin UI
- Built directly on ServiceNow's native Knowledge Management (kb_knowledge), not a parallel content store
- An in-app Privacy Policy page describing what data is collected and shared with AI providers
Not applicable for this application version.
- Novaworks Total Workforce Management Platform (x_novaw_platform) — JWT auth utility + shared config properties
- Nova Portal (x_novaw_frontend) — hosts the Policy List/Editor pages
- ServiceNow Knowledge Management (platform plugin) - kb_knowledge/kb_knowledge_base + KBVersioning API