Picture a world where manual processes can be removed, where automation & efficiency can push your business to Accelerate Time to Value. Empower your team to get it done faster, more effectively, and with complete visibility. Introducing- Intelligent Operations Management for Global Business Services.
Results: Seamlessly connect People, Departments and Business Functions
- Drive Cost Efficiencies & Service Effectiveness
- Elevate the Employee Experience
- Unite Business Stakeholders and the Enterprise
- Align People, Processes and Technology
- Accelerate Time to Value
Wipro’s Intelligent Operations Management - Doing the Basics Brilliantly @ GBS scale. By combining the powerful capabilities of the ServiceNow platform and the digital capabilities of Wipro, Intelligent Operations Management recasts the customer and agent experience through artificial intelligence, robotic process automation and machine learning.
Functional Business Processes:
- Order to Cash
- Procure to Pay
- Record To Report
- Accounts Payable
Technical Features:
- Intelligent hyper-automation
- Automation engine leveraging Creator Workflow
- Real-time language translation
- OCR - Order line creation and consolidation