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Across Enterprise and Government, transparency is core to building trust. Communicate IT costs to consumers more effectively with the only ServiceNow-native Invoicing App. Built to leverage native ServiceNow functionality, maintenance and upkeep requires minimal effort.
Configure monthly, quarterly, and annual invoices to meet agency-specific requirements, all while maintaining consistent, professional branding across email and physical documents.
Modernize & Automate Invoicing
Articulate Consumption Costs–communicate IT costs to consumers more effectively and save time by generating and distributing bulk automated invoices within minutes
Visualize Actionable Data–establish centralized reporting for overall cost recovery and invoice status, allowing IT stakeholders to quickly identify areas where the organization needs to adjust or optimize service rates
- Automate invoice generation and distribution
- Invoice monthly, quarterly, or annually (Export to PDF available OOTB)
- Invoice based on budget, actuals, or rates and consumption
- Set rates independent from unit costs
- Modify the invoice template to reflect your organization and brand
- Add tax and other recovered expenses and comments to invoices
- For full chargeback, automatically generate a file to upload to your ERP system that matches the invoice for intercompany settlement or cross agency settlement
- Apply rates calculated in the Proven Optics Cost Model App
- Create customer specific dashboards for even greater detail on service invoices
- Fixed Portal Links
- Resolved HR cross scope portal issues
- Move Invoice Key Definition to sys_property from table record
- Resolve Billing Frequencies widget visibility
None
For FX Currency capability, com.glide.currency2 is needed.