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1.1.1
Yokohama, Xanadu, Washington DC, Vancouver Patch 2
The ServiceNow® Leader Hub application empowers organizational leaders to understand the strengths of their teams, identify gaps in skills, and facilitate changes that are conducive to the success of their workforce. Leader Hub is a new application in the Xanadu release.
Leader Hub highlights for the Xanadu release
- Get quick access to a comprehensive overview of your organization's talent, including metrics for skill competency across different teams, identifying significant skill gaps, and employee engagement with the growth tools provided in the Talent Development suite of applications.
- Gain visibility into the skills and talent composition of each team that exists within your organization, at any level of granularity, through an organizational chart that illustrates the reporting relationships across the different teams in your organization.
- Give organizational supporters to whom the leader has delegated responsibilities access to Leader Hub from a view that enables them to see their designated leader's organization and provide support accordingly.
- At a Glance
- Provides leaders with a quick, comprehensive view of their organization’s talent development status. Enables leaders to immediately identify key areas such as skill gaps, team competencies, and employee engagement with talent development activities.
- Visualizes employee engagement with various talent development activities. Provides leaders with clear metrics to track and understand employee participation in growth initiatives, enabling data-driven decisions to enhance engagement.
- Org Talent: Centralizes talent data and presents it in an organizational chart format. Allows leaders to drill down into team-specific details or zoom out for a high-level organizational overview.
- Org Skills: Analyzes the skill composition and gaps within the organization. Helps leaders identify critical skill deficiencies and hold managers accountable for addressing them, ensuring that the organization’s skillset aligns with its strategic goals.
- Supporter Access: Enables designated supporters to access and manage workforce insights on behalf of leaders.
New:
- At a Glance page: The Proactive Prompts widget has been added to the At a Glance page. Out of the box, one signal has been configured to prompt leaders to review significant skill gaps.
- Team detail page: Additional widgets have been added to enhance team composition data, including:
- Distribution of team members by tenure at the company
- Distribution of team members by time spent in their current position
- Distribution of team members by experience levels
- Skill page: New feature Skills explorer has been added to track Organizational Skill Competencies with Interactive Dashboard
- Detailed overview of skills in the organization, including their relevance, compliance ratio, and average proficiency levels
- Filter the data by entire org or select team lead’s org , enabling tailored analysis of organizational competencies.
- Conversations with leads on areas requiring improvement or recognition to high-performing groups
Changed:
- Talent visibility page:
- Search results now include the employee’s position title and department for improved clarity
- Focus view people card now limit the number of Talent Development metrics displayed to a maximum of 3 to prevent information overload
- Required plugins and products
- Employee Center Pro [sn_ex_sp_pro]
- Manager Hub
- Talent Development Core
- Growth Plans
- Aspirations
- Learning
- Skills Intelligence
- Employee Profile
- Talent Development SKU