Interpreter services are essential to patient safety, equity, and quality of care, yet engaging interpreters in the care setting is often fragmented, manual, or disconnected from clinician workflow. These challenges delay care, decrease satisfaction for both clinicians and patients, and add unnecessary administrative burden to already busy language services team.
Conpotio's InterpreterFlow helps healthcare teams efficiently schedule, track, and manage interpreter services through accurate, patient-level tracking tied directly to EMR encounters, clear visibility into untilization across departments, audit-ready compliance reporting, and data-driven insignts to support staffing and resource planning.
Built and validated within Southcoast Health, this application reflects the real-world operational realities healthcare organizations face every day. Designed by healthcare professionals who have lived the problem, not just studied it.
Crafted by healthcare professionals, for healthcare professionals.
- Mobile App Experience with push notifications for Interpreters to Accept and Manage Interpreter Requests on the go.
- Detailed logging of Interpreter Requests and Interpreter States for Reporting, Analytics, Auditing and Compliance.
- Catelog Item for requesters to submit an Interpreter Request.
- EHR Integration ready which enables:
- Interpreter Requests to be submitting within an EHR via Smart on FHIR EHR Launch and SSO integrations
- Provider Search on the Interpreter Request form via EHR FHIR API
- Configurable notifications on Interpreter Request changes via ServiceNow's Notify plugin and Out of Box Email Notifications
Initial Release
None