Custom table count
Custom table usage may incur platform licenses
5
Latest version
1.2.21
Compatibility
Vancouver
Other information
Links and documentsLicensing requirementsTerms and conditionsContacts
App details
Description
Eagle Eyes, built on the ServiceNow platform, is a task management application. It's developed to drive operational excellence by managing and tracking tasks, fixing accountabilities, motivating collaboration among employees and process owners can act on the insights derived from the tasks and detailed dashboards and reports.
Key features
Create checklists and organize tasks that need to be actioned upon.
Create checklists with recursive tasks with daily, weekly, monthly frequency, or define your own recurrence.
Share the knowledge with others by marking checklists as Public.
Collaborate on checklists by working jointly or assigning / delegating items.
Report issue if exceptions are detected.
Personalized insights to view the analytics on the tasks.
Interactive and easy to navigate portal with all your tasks one click away.
Stay focused with My To Do – A daily planner and plan for upcoming tasks today.
Ability to create ad-hoc checklists with one time tasks.
Invite users to follow and reuse the checklists and follow checklists created by others.
Prioritize your tasks by defining priority levels and order of occurrence.
Start conversations and post comments on tasks.
Visibility into key indicators and metrics through intuitive dashboard.
Inclusive of content pack with ready to use sample checklists for popular technologies.
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Links and documents
Installation GuideHCL Support
Licensing requirements
Platform Licenses
Custom Table Requirements:
Free Partner Built Store Downloads:
Free Store features and applications built by ServiceNow partners require Customer have entitlement for the number of included custom tables, either through bundled custom tables that are included within their ServiceNow products or through a Now Platform App Engine subscription product. Out of the Box Free Store Applications of type "Integration" are exempted from the custom table count and do not require custom table entitlement.
Paid Partner Built Store Downloads:
Out of the Box Paid Store features and applications built by ServiceNow partners include embedded entitlements for the custom tables. Paid partner built apps do not consume custom tables and require no additional custom table entitlement, unless the out-of-the-box application is extended.
ServiceNow Built Store Downloads:
Out of the Box Store features and applications built by ServiceNow do not require custom table entitlement unless the out-of-the-box application is extended.
Partner Built Store Downloads - AI:
Apps distributed by ServiceNow partners on the Store with generative AI or agentic AI features ("AI Features") may consume Assists as specified by the ServiceNow partner. Assists consumed by AI Features are deducted against the total number of Assists available to Customer (at the account level) at the time of execution of a given AI Feature. ServiceNow does not determine the number of Assists consumed by AI Features so Customers should carefully review and understand the number of Assists consumed by AI Features before utilizing a partner application.
Partners are required to provide Customers with an estimate of how many assists may be consumed through use of their Apps.
Store downloads may require a separate ServiceNow subscription product to use the Store Application. Contact your ServiceNow Account Manager to determine subscription requirements should you have questions.
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