Overview
Siloed ServiceNow environments and manual, fragmented governance create blind spots, delivery delays, and compliance risks that slow innovation. xtype is the only native governance platform purpose-built for the ServiceNow platform itself—delivering built-in Visibility, Control, Orchestration, and Compliance across every instance. With xtype, platform teams can eliminate delivery risk, reduce backlog, and accelerate value—without sacrificing safety or oversight.
Who Benefits
Platform owners, architects, admins, developers, and release managers struggling with:
- Environment inconsistencies and clone-related disruptions
- Risky, ad hoc release processes managed through spreadsheets and elevated permissions
- Governance requirements and compliance bottlenecks across teams and tools
Key Outcomes
Accelerate Innovation
Deliver up to 10x faster with xtype’s policy-driven orchestration—automated, enforceable policies for updates and releases across environments. Clear the backlog and refocus teams on strategic initiatives, such as GenAI.
Enforce Control
Eliminate admin sprawl with xtype’s granular, role-based access controls (RBAC). Enable least-privilege permissions and enforce separation of duties—no more “admin in prod” risks.
Gain Visibility
Gain real-time, multi-instance insight into plugins, update sets, scoped apps, store apps, and releases. Spot discrepancies and prevent errors before they escalate—without tribal knowledge or spreadsheets.
Ensure Compliance
Achieve always-on compliance with immutable audit trails, policy enforcement, and alignment to SOX, HIPAA, PCI DSS, and CMMC standards. Be audit-ready by design, not by scramble.
Why xtype is Different
Unlike CI/CD tools that automate deployments without governance, xtype delivers:
- A native ServiceNow app—no external tools, connectors, or custom scripts
- A unified control plane across all environments (e.g., dev, test, and prod)
- Policy-driven orchestration for governed releases and updates
- RBAC deployment permissions to enforce least privilege
- Instance synchronization to reduce clone-related errors, delays, and overhead
Transform ServiceNow governance from a bottleneck into a business accelerator.
- Backup/Restore Runbooks: Identifying the differences between a source and target instance, xtype Clone View generates detailed backup and restore runbooks. These runbooks provide users with accurate backup plans and auto-verified restore plans, ensuring no critical elements like update sets, apps, or plugins are missed.
- Automated Inconsistency Identification: Clone View uses advanced algorithms to identify differences between source and target instances, pinpointing Work in Progress (WIP) to prevent loss of work.
- Streamlined Communication: All developers have a live shared view of the clone plan, which provides real-time visibility of their WIP and tailored suggestions for exports and exclusions, fostering collaboration and efficiency