0
9.0.0
Yokohama, Xanadu, Washington DC Patch 4, Washington DC, Vancouver Patch 9, Vancouver Patch 5, Vancouver
ServiceNow® Health and Safety Incident Management includes Employee Center and Now Mobile based incident and observation submission tools. Employees can easily submit incident and observation reports to safety teams.
Featuring a Health and Safety Workspace, safety teams can conduct investigations into safety incidents using tools like the incident playbook, injury and illness logs, root cause analysis, and corrective and preventive actions. If Critical Event Management is also installed, safety incidents can be linked to any of the emergencies that your company is managing.
- Incident playbook
- Injury and illness
- Root cause analysis
- Assignable corrective, preventive, and learning actions
- Unified workspace including root cause analysis, logs and injury playbook, and risk assessments
- Report field mapping that enables users to import custom PDF templates to cover regional and industry incident reporting needs
- New:
- Safety meetings list:
- Keep track of health and safety related meetings and attendees
- Meeting manager role
- Sensitive meeting flag and new sensitive meeting content role
- Flexible total hours worked framework enabling total hours for an establishment to be broken up into different periods in a year
- Safety meetings list:
- Removed:
- Auto population of dates on incident catalog items in Employee Center
- Fixed:
- Case tab not shown under H&S user profile when only Health and Safety Incident Management and Health and Safety Case Management were installed
- Home page not showing for certain demo users
- Various accessibility issues
- Issue with incident and observation reports showing in the incorrect location
- Issue with conflicting error message showing when generating OSHA reports
Requires ServiceNow Washington or a later family release.