Meet Arlo, RapDev’s AI Agent for ServiceNow, designed to tackle specific tasks and accelerate productivity across your workflows—like proactively assessing risk and providing mitigation support.
Arlo for Risk and Mitigation ensures your operations stay ahead of disruptions by intelligently identifying misalignments in Incident, Problem, and Change records. By leveraging proprietary expertise with AI, Arlo automatically detects discrepancies, evaluates true business impact, and provides remediation guidance—helping teams resolve issues faster and with greater accuracy.
With Arlo, you can:
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Detect hidden risks: AI-powered analysis uncovers misaligned priorities and overlooked dependencies
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Accelerate root cause analysis: Automated mapping links related records, eliminating blind spots in investigations
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Enhance decision-making: Impact assessments provide a clearer picture of risks beyond standard priority settings
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Streamline remediation: Real-time recommendations guide teams toward faster and more effective resolutions
With Arlo for Risk and Mitigation, teams can confidently reduce service disruptions, improve operational efficiency, and maintain alignment with risk frameworks—without the burden of manual analysis.
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AI-Powered Risk Analysis: Detect inconsistencies in priority settings and surface potential service risks before they escalate
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Automated Impact Assessment: Evaluate business risk beyond standard priority levels to highlight critical threats
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Intelligent Record Mapping: Identify records based on shared details like configuration items, business services, etc to accelerate root cause analysis
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Real-Time Risk Mitigation: Unlock actionable recommendations directly within technicians' workflows
- Proactive Incident Resolution: Reduce response time by uncovering hidden risks and guiding remediation
Initial release
ITSM