Brazil Patch 1, Australia Patch 5
Standalone Application
The ServiceNow AI Cost Management application gives you comprehensive visibility and control over your AI spend and usage. The application consolidates cost and usage data from your external AI accounts, helping you track and optimize the total AI spend across your organization.
- Total AI spend and tokens visibility for Anthropic spend
- Daily/monthly spend trend with cost center and departments
- Top 5 movers by account, service, model, cost center, department, user with usage information
- Set spend limits and get alerts
New
This is an innovation lab release for AI Cost Management.
- Admins can configure and manage spend limits across organization, account, cost center, department, and user levels.
- Admins can set alert thresholds and notification preferences for spend limits at all hierarchy levels.
- Admins can add and edit Claude for Enterprise integration accounts
- Dedicated Integrations page enables management of connected AI software.
- Alerts Center page displays active alerts with severity badges, filtering, dismissal, and detail panels
- Home page widget shows top action items, including the three highest-priority active alerts
- Spend page provides breakdowns by account, product, model, cost center, department, and user
- Admins can populate spend limits for accounts, departments, and cost centers
- Alerts recommendations side panel provides actionable guidance for each alert.
Not applicable for this application version.
ServiceNow instances with Zurich Patch 12 or Australia Patch 5 are needed.