ServiceNow® Health and Safety Risk Management provides an efficient and simple way to track potential hazards and other risks within the workplace before they cause an accident. The application can be used from a desktop computer or a mobile device, providing flexible options to track and report on risks.
The unified Health and Safety Workspace enables safety teams to manage hazards and control lists, as well as create templates for Job Safety Analyses and Risk Matrixes for Risk Assessments. Safety registers for chemicals and asbestos enable you to upload safety data sheets that employees can access through the Employee Center. Inspections and Audits enable inspections and audits to be conducted offline using the NowAgent mobile app and provides a powerful workspace experience for building audit scope and comparing audit results. Exposure Management helps your industrial hygienists to manage workers' exposures. And with the Permit to Work, you can promote better adherence to safety among workers tasked with high-risk activities.
- Safety Risk Assessment:
- Import hazards and controls from predefined jobs
- Risk Matrixes
- Job Safety Analysis (JSA):
- Job Safety Analysis steps
- Import JSA job steps from the job register
- Inspections and Audits:
- Inspections and Audits using Surveys and Assessments
- Inspection and Audit scheduling
- Offline Inspections and Audit on the Mobile Agent app
- Standards and documents list enabling standards or regulatory documents to be used as a reference for audit findings
- Audit objectives workbench allowing audit planners to build the audit scope in one place including
- Primary objectives
- Citable audit criteria (regulations, standards or internal documents, IRM authority documents)
- Items for review (documents, audit questionnaires, H&S records)
- Audit results workbench gives you one place to review the actions, findings and observations from your audit, and compare them against previous audits
- Safety registers:
- Log of hazardous materials used along with Safety Data Sheets (SDSs)
- Exposure Management:
- Track and manage workers' exposure to workplace hazards
- Bulk schedule actions to manage the exposures
- Permits to Work:
- Enable workers to request permits from the Employee Center
- Merge multiple work types into one permit
- Assign pre-work and closure checklists to permitted workers
Fixed
- Security issue where multiple flows were configured to run as System user instead of scoped credentials
- Removed a duplicate stale copy of an Angular provider in Risk Management that could cause conflicts
- Issue causing multiple identical Compose buttons appeared in the UI
- Display issue in Employee Center affecting rendering of long hazard names with spaces in JSA on a single line
- Error message related to insufficient access for the
query_rangeoperation onsys_user.managerin the KB Feedback Task table - Issue preventing Agent Assist from appearing in the side panel of the Audit Details page
- Issue where the Open Inspection Survey button did not appear for certain date format configurations
- Requires ServiceNow Zurich or later family release.