Brightfin Sync integrates asset data from various third party platforms directly with ServiceNow, providing your organization with a unified and reliable system of record. By seamlessly synchronizing asset data into ServiceNow, Brightfin Sync ensures accuracy, enhanced visibility, and streamlined processes across your enterprise.
Leveraging ServiceNow Integration Hub's ETL application along with powerful ServiceNow engines—Robust Transform Engine (RTE) and Identification and Reconciliation Engine (IRE)—Brightfin Sync identifies, transforms, and imports mobile devices, laptops and software asset data automatically to the HAM and SAM tables.
Brightfin Proof is a unified mobile app risk assessment solution, integrated natively into ServiceNow, that provides automated vulnerability scoring across your entire mobile fleet. It delivers real-time risk visibility, automated security response, and audit-ready tracking — all in one place. Powered by Quokka, Brightfin Proof helps IT and security teams eliminate mobile blind spots, reduce risk, and simplify compliance by bringing the mobile app threat detection they’ve been missing directly into the platform where their workflows, assets, and decisions already live: ServiceNow.
- Comprehensive Asset Synchronization
Sync multiple asset types, including mobile devices and computers, directly into ServiceNow CMDB Configuration Item (CI) tables. - Enhanced Asset Visibility
Add detailed, custom attributes to CMDB CIs, enabling more accurate and actionable asset management. - Unified System of Record
Achieve complete transparency and standardized asset management processes through seamless data integration. - Detailed and Accurate Asset Data
Provides additional custom attributes within CMDB CI, ensuring more detailed, precise, and effective asset management. - Automated Mobile App Risk Scoring
Continuous, automated evaluation of every mobile app for known vulnerabilities, risky permissions, and security gaps — without manual effort. - Real-Time Device Risk Visibility
Instantly identify at-risk devices across your entire organization, so you can see where threats exist and prioritize action. - Policy-Driven Security Response
Trigger ServiceNow workflows automatically when risks are detected, ensuring faster containment, clear accountability, and reduced exposure. - Audit-Ready Security History
Every assessment, action, and resolution is fully logged, versioned, and available for compliance reporting — making audits faster and easier. - Seamless ServiceNow Integration
Bring mobile security insights directly into ServiceNow, extending its value without adding new tools, consoles, or operational complexity.
Supported Platforms
We continue to expand Brightfin’s data connectors; this release adds support for Jamf. Brightfin Sync now integrates with these UEM solutions:
- Microsoft Intune
- VMware Workspace ONE
- MobileIron (Ivanti)
- IBM MaaS360
- BlackBerry
- Jamf
Supported Device Types
Brightfin Sync normalizes and synchronizes mobile devices and computers into the ServiceNow CMDB, preserving key identifiers and ownership metadata.
Supported Software Synchronization
Brightfin Sync now synchronizes installed software/applications from synced mobile devices and computers. So you can see which apps and versions are deployed across your fleet. As well as drive compliance, license reconciliation, and security workflows in ServiceNow
Supported Configurations
Brightfin Sync enables you to configure values for removed devices and Company assignment. Devices and computers are automatically assigned to users when a name match is found.
Brightfin Proof Features
Brightfin Proof adds a layer of application threat management by automatically creating vulnerability score records for all software synchronized by Brightfin Sync. Each record includes a score plus detailed vulnerability findings from our partner, Quokka. You can also enable automatic task creation when a score meets your threshold and route the task to the appropriate Assignment Group or user.
See Dependencies section of the Brightfin Sync Installation Guide.