0
2.0.0
Australia
Integration
HL7 FHIR Spoke gives integration teams a no-code way to connect ServiceNow to any FHIR R4-compliant EMR or health data system. Rather than writing custom REST calls, pagination logic, or FHIR resource parsers, admins configure one guided connection — URL, API version, and authentication — that every action on the instance shares.
From there, Flow Designer actions can look up a single Organization, Location, Practitioner, or PractitionerRole by ID, or search and stream every matching record using standard FHIR filters, including an incremental "last updated since" option for keeping ServiceNow data current without full re-syncs. The result is accurate, up-to-date organization, facility, and care-team data available directly inside ServiceNow workflows.
Because it is built on the FHIR R4 standard, HL7 FHIR Spoke works with any compliant EMR or health information system rather than locking customers into a single vendor integration, reducing the time and cost of standing up new healthcare data integrations.
- Guided one-time connection setup for any FHIR R4 server
- Search and stream Organizations, Locations, Practitioners, and PractitionerRoles with rich filters
- Single-record lookups by FHIR resource ID
- Incremental sync via "last updated since" filtering
- No-code Flow Designer actions — no custom REST scripting required
New Features
- Look up Locations Stream: Search for Location (bed/room/facility) records on a connected FHIR R4 server using filters like status, type, operational status, or geographic proximity, and process each match automatically in a flow without writing pagination logic.
- Look up Location by ID: Look up a single Location record by its unique ID from a FHIR R4 server to bring in availability, physical type, operational status, and managing organization details for use in a flow.
- Look up Organization by ID: Look up a single Organization record by its unique ID from a FHIR R4 server to bring in name, type, address, and contact details for use in a flow.
- Look up Organizations Stream: Search for Organization records on a connected FHIR R4 server using one or more filters and process each match automatically in a flow without writing pagination logic.
- Look up Practitioner by ID: Look up a single Practitioner record by its unique ID from a FHIR R4 server to bring in demographic, qualification, and contact details for use in a flow.
- Look up Practitioners Stream: Search for Practitioner records on a connected FHIR R4 server using one or more filters and process each match automatically in a flow without writing pagination logic.
- Look up PractitionerRole by ID: Look up a single PractitionerRole record by its unique ID from a FHIR R4 server to bring in a practitioner's role, specialty, organization, and location details for use in a flow.
- Look up PractitionerRoles Stream: Search for PractitionerRole records on a connected FHIR R4 server using one or more filters and process each match automatically in a flow without writing pagination logic.
- Configure FHIR Spoke Connection & Credential Alias: Set up a guided, single connection to any FHIR R4 server (URL, API version, and authentication) so every FHIR Spoke action on the instance can connect without per-action configuration.
Enhanced
- Additional FHIR search filters on Stream actions: Added eight additional standard FHIR search filters — including a "last updated since" option for incremental syncing — to the Organizations, Locations, Practitioners, and PractitionerRoles stream actions, making it easier to sync only new or changed records over time.
- Compatible with the Brazil and Australia platform family releases
- Requires access to a FHIR R4-compliant server/EMR endpoint reachable from the ServiceNow instance