As a security analyst, you can use the Security Incident Response Mobile app to access a Now Platform® instance from your Android or iOS mobile device.
You can receive notifications when security incidents or security response tasks are assigned to you or your assignment groups and begin remediation without being tied to the desktop.
Monitor the security incidents the Security Operations Center (SOC) or your assignment groups are responding to with the search criteria that you enter.
- View and update security incidents.
- View and update security response tasks.
- View notifications when a critical incident is assigned to you or one of your assignment groups.
- Reassign a security incident or a security response task item to another member of an assignment group.
- Edit a subset of fields of the security incident or the security response task.
- Search for security incidents that match specific search criteria.
Fixed:
- You can now reopen closed Security Incidents (SI) or Security Incident Tasks (SIT) on SIR Mobile.
Roles required:
System admin (admin) and security analyst (sn_si.analyst).
Note:
The Security Incident Response Mobile app is not installed as a part of the Security Incident Response core application. They are separate applications that you need to download and install from the ServiceNow Store.