14
2.0.1
Yokohama, Xanadu, Washington DC, Vancouver
ShipEase CORE was designed to help organizations work more efficiently and effectively in their fulfillment processes requiring shipping and tracking packages. With ShipEase CORE you can create, manage, and track packages of any kind - all without leaving the ServiceNow platform!
Prerequisites:
sys_user:
- Users’ phone number field (phone) is populated with a valid number
cmn_location:
- Location records must have a Contact designated
Respective language I18N Translation pack must be installed in the instance for localization to be present
Shipping less than 500 shipments per month? Reach out for a custom quote - shipease@insourcenow.com!
Full Shipment Control
- With ShipEase, you can easily create, manage, and track shipments directly within the ServiceNow platform. Shipment labels attach directly to the shipment record, making it simple to print labels and keep track of all your shipments in one place.
Major Carriers and Services Supported
- ShipEase supports major carriers like USPS, UPS, and FedEx out of the box, including their most popular services. With 40+ additional carriers to choose from and multi-carrier account support, you have the flexibility to select the shipping options that work best for your business.
Streamlined Processes
- With ShipEase, shipping is a breeze. Simply pick a template, enter the recipient's information, and with a single click, you have a label ready to go. Say goodbye to tedious manual processes and hello to streamlined shipping operations.
Labels in bulk
- Create dozens - or hundreds - of labels in no time at all thanks to batch shipments with ShipEase. From a simple templated spreadsheet, Batch shipments improves time-to-label like nothing else.
Improved Customer Experience
- ShipEase automatically provides tracking updates from pick-up to delivery, including carrier delays, so your customers no longer have to wonder where their shipment is at. With improved transparency and communication, you can provide a better customer experience and build stronger relationships with your customers.
Reduced Costs
- Save up to 80% on shipment costs with ShipEase. By automating shipping processes, you can free up your agents from monotonous work to focus on more impactful tasks that can drive your business forward.
Native Flexibility
- ShipEase is designed to be flexible and can be used by anyone, anytime, without restriction to a department. Whether you're in sales, marketing, or operations, ShipEase can help you manage your shipping needs.
Transformative
- ShipEase enables and contributes to the digital transformation efforts in your organization, making technology work for you. By simplifying and automating shipping processes, you can optimize your operations and achieve greater efficiency and productivity.
- Pickup Requests: Introduced the ability to schedule pickups with FedEx and UPS directly within ServiceNow after creating a shipment.
- Freight: Initial release for Freight shipment support with FedEx* and overall package weight/size restriction verificaiton checks when creating a new shipment template.
- Additional Carrier Options: Introduced support UPS Mail Innovations and FedEx Ground Economy specialized services.*
- Log Level Property: Enabled a new property that controls verbosity of logging in the platform, primarily used in REST calls.
- Return Label Tracking: Extended the return label logic to track return labels similarly to the outbound shipment.
- Minor Bug Fix:
- Corrected an issue that was found when using a web browsers automcomplete feature and caused conflicts with Ship To and Ship From being the same, but the shipment presenting as International and required Customs information.
*customers must be enabled for these services with the carrier to utilize within ShipEase, otherwise errors will be received.
None