The Service Graph Connector for Microsoft Azure enables cloud teams to integrate Azure data to the ServiceNow CMDB and ServiceNow workflows quickly, seamlessly, and securely. Designed with Azure security best practices and built on Azure native technologies including Azure Resource Manager and Azure Log Analytics. The Service Graph Connector for Microsoft Azure automates access to populate multiple configuration classes including virtual servers, network infrastructure, and installed software with minimal required credentials. Plug-and-play Service Graph Connectors simplify setup and facilitate quick improvements to business outcomes: reducing costs, automating processes, and optimizing the use of cloud resources.
Key use cases:
- Visibility of cloud resource identities, relationships, and statuses in near real-time
- Deep discovery of applications and software for Asset Management, Application Portfolio Management, and Service Operations outcomes
- Easy to set up
- Complements other Azure cloud discovery
- Populates software details from Azure VMs
- No MID Server required
New
- Automated the prevention of ephemeral Azure Databricks VMs ingestion into the CMDB to reduce data bloat.
- Added support for flexible servers for enhanced functionality and user experience.
- Improved performance by moving data sources to Resource Graph API queries for full loads.
Changed
- Changed the SGC-Azure Network Interface data source to avoid partial API queries.
Fixed
- Resolved the issue where CIs were moved out of Retired status due to out-of-order processing.
- Resolved the issue where VM instances were created without an associated OS image.
- Resolved performance issues during datacenter updates caused by large database calls and high memory usage.
- Added support for large payloads for the Get Delta flow action.
- Resolved the issue where short-lived VMs were discovered despite setting the
sn_sg_azure_integ.insert_short_lived_vms
property to false. - Resolved the flip-flop issue in VDI classification when the power state is OFF.
- Resolved the lookback time issue where the
lookback_time_in_days
property wasn't updated after a full load. - Resolved the casing issue with Azure Datacenter name and objectId attributes during data pulls.
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Dependencies
- Integration Commons for CMDB
- CMDB CI Class Models
- Discovery and Service Mapping Patterns
- IntegrationHub Datastream action
- Discovery Core