12
1.0.1
Yokohama, Xanadu
Hire2Retire IGA for ServiceNow automates the complete employee lifecycle, enabling seamless provisioning and deprovisioning of users based on HR data. Built with a no-code, drag-and-drop interface, it integrates effortlessly with Active Directory, Entra ID, Google Workspace, Okta, and over 250 third-party applications. Ideal for IT teams managing high-volume changes, it ensures secure, policy-driven access across the enterprise.
- User Provisioning: Based on the employee’s lifecycle changes, Hire2Retire can provision a user in ServiceNow through the Hire2Retire IGA application under Service Desk. Similarly, a user account can be disabled based on user account update or termination.
- Create Incidents: Hire2Retire can create incidents in ServiceNow on performing various Lifecycle Operations on Identity Platforms. The attributes in the incident can be populated with employee attributes from the HRIS or the Identity Platform.
- Create Records: User can configure the Hire2Retire workflow to create Records in any of the ServiceNow tables based on lifecycle operations performed in Identity platform. The attributes in the table can be populated using powerful mapping and transformation capabilities of the Hire2Retire platform and the information from HRIS or the Identity Platform.
- Trigger Workflow: Trigger pre-defined workflows in ServiceNow in response to a lifecycle operation performed in the Identity Platform.
- Request Order Guide: Request ServiceNow Order Guides for employees for various lifecycle changes.
- Assign Catalog items: Assign the configured Catalog items to the users. The catalog items can be assigned based on lifecycle changes and policy based on employee attributes and privileges.
- Observe Sync: Enable users to be able to view the Observe data on Hire2Retire IGA application on ServiceNow instead of logging in to Hire2Retire. This comes in particularly handy as ServiceNow is the go-to platform for IT admins.
- Review on Hire2Retire IGA: Allow the users configured under the Review Policy to be able to review lifecycle changes of employees. The review policy can be configured to assign the review to the employee’s Manager or a group on ServiceNow.
This is the initial release of Hire2Retire IGA application. It adds Hire2Retire IGA Portal in the application. The portal has pages for Get Started, Observe, Review and My Review functionalities. Adds support for API key authentication to Hire2Retire. It adds functionalities for User Provisioning, creating incidents and records, triggering workflows, requesting order guides and catalog items. The release also enables the users to view observe events and Review pending events on Hire2Reire IGA.
- ITSM
- OAuth Plugin (If the user wants to use OAuth authentication).
- Incident