0
3.4.0
Australia, Zurich, Yokohama, Xanadu
Standalone Application
Log Export Service enables customers to export their ServiceNow instance system and application logs at scale and in near real time as a service to their enterprise log analytics solutions (e.g. Splunk) and Kafka environments.
- Easily export system and application logs without any coding or integration scripts.
- Highly scalable and near real-time data transmission architecture (leverages internal Kafka cloud infrastructure).
- Reduce complexity and increase efficiency by being able to specify log sources and data filters for them.
New :
- Introduced network connectivity validation UI action for MID Server, enabling one-click Kafka cluster connectivity testing directly from the ServiceNow interface without requiring manual network commands in the MID Server environment.
- Published MID Server performance guidelines for Log Export Service, including validated scalability thresholds and capacity planning recommendations.
Changed:
- Enhanced granular role-based access control across Log Export Service, enabling delegation of LES administration through feature-specific roles (sn_logstoanalytics.admin) without requiring full platform admin privileges.
Fixed:
- Enhanced Log Export Service to maintain reliable operations during Hermes service slowness, without impacting instance stability.
- Zurich
- Yokohoma
- External connectivity: we support two main modes:
- 1. Dedicated MID Server
- 2. Native Kafka binary protocol:
- Kafka to Kafka native connectivity from external Kafka deployments
- With third-party supported Kafka connectors such as the Splunk Connect for Kafka.
- Licenses:
- Sub-production instances: don't require licenses
- Production instances:
- Begin with a zero-dollar license.
- For extended usage, one or more premium SKUs — such as Log Export Service Additional — can be added.
- With a ServiceNow Vault license, Log Export Service (LES) can be used without any usage limitations.
- On-premise installations: not supported
- External connectivity: we support two main modes: