The ServiceNow Accounts Payable Operations Prime application delivers a comprehensive suite of AI-powered skills and agents that transform how AP users handle invoices, exceptions, and inquiries. From intelligent data extraction and automated PO matching to agentic workflows that resolve exceptions and route ownership — Prime accelerates end-to-end AP operations while keeping humans in control at every step.
- AI-powered capabilities embedded across invoice inquiry management and invoice processing workflows to drive faster processing, reduce manual effort, and improve operational efficiency while keeping humans in control.
APO - Prime is the highest-tier Al subscription for accounts payable operation on the ServiceNow Al Platform. Extending APO - Foundation, this offering unlocks Platform Prime features for enterprises that require the most advanced Al capabilities across their invoice workflows. APO - Prime includes everything in APO - Foundation and adds access to Now Assist Platform Prime, enabling organisations to take full advantage of the latest platform-level Al innovations as they become available.
Install the following applications:
- APO - Foundation (com.snc.ai.apo.foundation)
- FSC Common - Prime (com.snc.ai.fsc.prime)
- Accounts Payable Invoice Processing (com.sn_ap_apm)