Microsoft Intune securely manages iOS, Android, Windows, and macOS devices with a single endpoint management solution which allows streamlined and automated deployment, provisioning, policy management, app delivery, and updates.
The Service Graph Connector for Microsoft Intune supports import of the following device classes:
- Mobile Device (Handheld Computing)
- Mobile Apps
- Computers
The Service Graph Connector for Microsoft Intune enables the following use cases:
Visibility
- Detailed Hardware and App Inventory tracking for Android/Apple/Windows Mobile devices
- With or Without SAM deployed
- Compliance tracking for mobile devices
- BYOD or Corporate owned
ITSM
- Incident, Problem, Change on discovered Cis
- Ownership tracking and assignment for mobile devices
New
- Limited edition
- Uses Report export Graph APIs of Microsoft Intune to pull devices
Required plugins and products
- Integrations Commons for CMDB (from ServiceNow Store)
- CMDB CI Class Model (from ServiceNow Store)
Other Requirements:
Usage of this Service Graph Connector requires a subscription to a Subscription Unit based IT Operations Management (ITOM) Visibility or ITOM Discovery application. Managed IT Resources (as defined in Section 1.1 of the ServiceNow Subscription Unit Overview - https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/legal/servicenow-subscription-unit-overview.pdf) created or modified in the CMDB by this Service Graph Connector, but not yet managed by ITOM Visibility or ITOM Discovery, will increase Subscription Unit consumption within that application. Customers should review their current Subscription Unit consumption within ITOM Visibility or ITOM Discovery to ensure available capacity.