Manage and maintain all your services, service offerings, business applications, and application services from a single location using Digital Portfolio Management (DPM). You can surface data from solutions you own as well as from solutions that you don't own but rely on from other ServiceNow products.
- Streamline service performance to deliver better services at every level with targeted KPI data and metrics.
- Proactively manage risk and compliance for hardware and software deployments.
- Minimize impact and quickly surface potential outages, changes, and incidents.
- Create and track solution roadmaps to ensure alignment with enterprise strategies.
- View data and respond by creating a demand or CIM in the DPM application.
!!! WARNING: This release removes over 700 read ACLs on secondary/tertiary tables from the DPM Manager role. !!!
This impacts existing installations as well as new installations. This means that if you drill down into a record (say an incident or change record) you will still have access to that primary record, but will not automatically be granted read access to all of the related tables that associate with incidents and changes. This change was made to remove the overly broad access given to default by the dpm_manager role. If this impacts you, you will need to go in and manually add any specific access to specific tables your DPM managers required back to the dpm_manager role (or create a new sub-role, or add read access directly for certain users).
Changes for this release
- New
- DPM now supports the new enterprise agile planning tables for business applications
- Fixed
- PRB2004635 - removed deprecated DPM breakdown, improving the performance of the DPM data collection job
- Removed
- Removed over 700 direct read ACLs from the sn_dpm.dpm_manager role. See warning above.
This version is compatible with Xanadu, Yokohama, Zurich, and Australia family releases.