Unifi connects your ServiceNow instance to your customers, suppliers and other teams, whatever tools they use. It all runs on your instance, so there’s no middleware to set up or look after, and your data never leaves ServiceNow.
You build each integration around the way you already work, and adapt it for each integration. When the first one is up and running, you can copy it for the next, which usually starts 80 to 90% done.
Most integration headaches start after go-live, and that’s where Unifi comes into its own. Every message is tracked on your instance, so your team can see what went out, what came back and where something needs a look. The documentation is generated from your live setup each time you open it, so it’s always up to date.
You can test your integrations without leaving ServiceNow too, even ones that work in both directions or reply later. The Unifi Test Assistant runs your tests, shows the results and tells you how much of each integration they cover. So when you change something or upgrade ServiceNow, you’ll know your integrations still work before anyone else notices a problem.
If you’d like to see how Unifi would work with your integrations, start a conversation with us at hello@sharelogic.com.
- Advanced ServicePortal interface to view and manage your integrations with ease.
- Purposefully designed to support asynchronous message exhange.
- Built in Message Bus with automatic retry mechanism and message timeouts.
- Cutting edge debugging and logging capabilities, including Activity Log and prepackaged self-tests.
- Easily create and update integrations, messages, and field mappings.
- Supports SIAM business models at its core.
- Integration specific attachment control with intelligent attachment synchronisation.
- Dynamic integration documentation, automatically generated to reflect your configuration exactly.