0
1.7.9
Yokohama, Xanadu, Washington DC
ServiceNow® Legal Counsel Center is included with Legal Service Delivery and works in concert with Legal Request Management and Legal Matter Management. Legal Counsel Center helps lawyers, paralegals, and internal legal teams keep on top of all legal affairs and internal legal requests within their organization, enabling them to categorize, prioritize, and efficiently address legal requests and issues from a single interface. This version of the Legal Counsel Center includes our advanced ServiceNow Next Experience configurable workspace for legal fulfillers, empowering them to personalize the solution to meet their needs.
- User-defined personalization, including widgets and metrics
- Easy-to-use multi-tab interface to manage multiple requests and matters simultaneously
- Real-time activity feed to stay informed
- Streamlined legal request and matter approval process
- Simplified delegation process, enabling legal teams to view and interact with approvals and tasks assigned to delegates
- Intuitive search and filter capabilities, making it easy for users to quickly find relevant legal content
- New
- None
- Changed
- None
- Fixed
- The AI nudge alert in Contract Workspace now appears only when the request is in Work in Progress state, the user has the sn_cm_gen_ai.ai_contract_fulfiller role, and Now Assist skill is activated. Previously, the alert was shown to any watch list user regardless of state or role.
- For a digital forensic request, a legal matter for could not be created. This has been fixed.
- For an ethics compliant request, a legal user could not map Involved parties to Allegations. This has been fixed
- Removed
- None
Permissions and roles:
- Role required to install the app: System admin (admin)
Dependent on applications:
- Legal Request Management (com.sn_lg_ops)
Optional Plugins:
- Predictive Intelligence for Contextual Search (com.snc.contextual_search_ml)
Optional applications:
- Legal Matter Management (com.sn_lg_matter)