Bitsight for Security Performance Management (SPM) enables CISOs to measure, monitor, manage, and report on their cybersecurity program performance over time, and to facilitate a universal understanding of cyber risk across their organization. This improved understanding enables security leaders to make more informed decisions about their cybersecurity program, including where to focus their limited resources in order to achieve the greatest impact, where to spend money, and how to manage their cyber risk more effectively.
The data-driven metrics within Bitsight indicate if the cybersecurity program is performing up to the expectations set by internal goals and objectives, industry best practices, regulators, customers, and other internal or external stakeholders. The Bitsight Security Rating, the industry’s original cybersecurity rating score, provides a trusted metric that reflects the organization’s cybersecurity program performance over time. By combining the insights gained from Bitsight SPM with the Bitsight Security Rating, security leaders provide a more complete view of their cybersecurity program performance over time and help to bring about a universal understanding of cyber risk to the Board of Directors and other stakeholders.
Transform how your company manages information security risk through this integration with ITSM, which brings Bitsight Security Ratings findings and associated information into your security program’s existing workflows and tools for managing the planning, support, requests, open cases, and delivery of IT services.
Bitsight for IT Service Management App Features:
Bring Bitsight findings event information into your security program and leverage ServiceNow’s incident management workflows for automation of managing security incidents. This visibility enables you to pinpoint and control the sources of infections in your company infrastructure, seamlessly going from awareness to rapid remediation. The findings information reveals associated IP addresses, destination ports, and more, to assist your company in connecting the security and IT teams to respond faster and more effectively to threats.
-
Automate monitoring of your company's Bitsight findings through bringing the Bitsight findings into ServiceNow’s IT Service Management tool, leveraging ServiceNow’s closed-loop workflows for better, faster, and more efficient task hand-off and coordinate security responses. The incident management of these findings is configured to meet your team’s protocol and needs.
-
Configure thresholds for automatic generation of incident tickets, based on findings severity, asset importance, finding grade, as well as specific risk vectors.
-
Incident tickets include rich Bitsight findings data, including observed IPs, subsidiary which the findings are attributed to, geographic location, and finding severity among additional data. Links in the ticket take you back into the Bitsight Platform for more information on the specific finding.
-
Rich reports/dashboards display important information including findings by risk vector, severity, asset category, risk vector as well as the status of incidents to visualize your security posture and track progress.
By continuing to access or use the integration, you grant Bitsight the right to access and use your data in connection with the integration, the ServiceNow Platform, and in Bitsight products and services (including as part of or to improve Bitsight’s products and services). A user can always opt-out of this sharing of data by following the process by emailing servicenow@bitsight.com. For further inquiries, please refer to the Installation Guide, or reach out to servicenow@bitsight.com.
This app has been enhanced to include the following:
- Previous Versions:
- Sync that ServiceNow Findings Status with Bitsight
- Allowed language selection of Findings Status
- Updated to include Vancouver support
- Added the possibility to remove the Bitsight API key
- Update Bitsight Logo
- Version 1.3.9
- Support for Washington release
- Bug fix for the contextual URL
- Version 1.4.0
- Support for Xanadu Release
- Add new fields for 2 Risk Vectors
- Parse the description in a readable format
- Version 1.5.0
- Beautified the description field in Incident record
- Added and updated the About Bitsight page
- Added App Privacy Policy page
- Updated the Application configuration page to align with the Bitsight UI
- (New) Version 1.5.1
- Fix to automate the transition from the existing scheduled job to the new Scheduled Data Imports job.
Servicenow ITSM
Bitsight for Security Performance Management