0
4.0.3
Yokohama, Xanadu Patch 2
ServiceNow Impact is a customer success product powered by AI and human expertise that helps customers maximize the power of the AI Platform for business transformation. Impact provides customers with the support and expertise they need to get to value fast. This app is required for the Main Impact Store application.
This app includes foundational code needed for:
- User Management
- Instance to IDI connection
- Data Sync and Data Migration
- New
- A new page for customers to provide secure, read-only access for squads and experts into their instances to deliver faster, more informed support
- Introduced capability details in one full page view
- Contextual Accelerators on capability details - helping customers plan smarter and act faster, all in one unified experience
- Extended Product Adoption Roadmap Templates for SecOps
- Value related terminology updates made to align pre-sales and post sales terminology
- Enhanced the experience by allowing customers to easily bookmark accelerators on their catalog
- Created a full page for customers to view the details of the accelerator which is linkable and easy to share
- Changed
- Introduced a new link 'View Squad access to your instance' in the 'Your Impact Squad' widget on the Homepage
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