42
5.5.2
Yokohama, Xanadu, Washington DC, Vancouver
▶ Why AssetTrack and what sets us apart?
Imagine you have a toolbox that always fits your tools perfectly. That's what AMI does with their AssetTrack tool for ServiceNow. For over 20 years, they've made tools that adjust to you, and experts help make sure it's just right.
- Works Seamlessly with ServiceNow – Unlike other asset tracking tools, AssetTrack is made just for ServiceNow, so data moves smoothly without extra syncing or manual work.
- A Tool Built for Your Unique Processes – Whether you're tracking IT hardware, medical equipment, furniture, or anything valuable, AssetTrack adapts to your workflows—so you can track everything worth tracking.
- Fast Barcode & RFID Scanning – Many tools can scan, but AssetTrack uses advanced barcode and RFID technology to track assets faster and more accurately.
- Easy and Flexible Audits – Businesses can easily set up, assign, and schedule audits that allow multiple people to audit simultaneously, improving efficiency, organization, and compliance.
- Works Without Internet – Unlike many tools that need Wi-Fi, AssetTrack can collect data offline, so tracking can happen anywhere, anytime.
- Simple Self-Certification for Employees – Employees can confirm and verify the hardware they have or don’t have, helping prevent lost assets and keeping records accurate.
▶ Key Features
Scanning Capabilities
- Mobile scanning (iOS and Android)
- RFID
- Generic Barcode scanners
- Gather data with or without an internet connection
End-to-End Hardware Lifecycle Management
- Track assets from purchase order to disposal and everything in between
- Easy to configure and create new forms
- Collect signatures and attach files to asset records
- Set rules to make sure data is accurate
- Set up automated processes to create, update, or close ITSM records
Auditing/Inventory Management
- Set up and schedule audits for specified hardware, groups and locations
- Let users self-certify the hardware assigned to them
- Manage stockroom consumable inventory
- Create tasks, requests, or tickets to reconcile missing assets
Data & Analytics
- Track and report asset history, including time-based data
- Create reports to check how accurate asset data is over time
- Pull reports on user activity in asset management
- Reduce spend and meet budgets with accurate asset refresh reporting
- Total cost savings/ROI reports
Nice to Know:
- Scoped App = No integration needed
- Data is stored in ServiceNow NOT in AssetTrack
- Users can scan and update assets in AssetTrack without an ITIL license (think consultants who don’t need an ITIL license)
- Compatible with every ServiceNow release
- Dedicated Account Management and support
- Control end-to-end hardware lifecycle processes
- Automate receiving, tracking and audits with enterprise-grade barcode & RFID devices
- Define, assign and schedule multi-user hardware asset audits
- Track hardware, facilities or other custom asset records
- Record and report on asset lifecycle history including time-based analytics
- Enable end users to self-certify the hardware assets assigned to them
- Capture signatures and attach files to hardware assets
- Manage stockroom consumable inventory
- Deploy to all mobile device platforms
- Capture data on or offline
- Configure validation rules to enforce data quality
- Create asset data accuracy reports to show data quality over time
- Create process activity reports to monitor user behavior