0
2.3.0
Australia Patch 6, Australia Patch 5, Australia Patch 3, Australia Patch 1
Generative AI
The Prime tier includes all Advanced-tier capabilities and adds AI content specific to Telecom Service Operations Management (TSOM). This content includes network incident analysis, which identifies likely causes and suggests next actions for operations teams.
- All summarization skills from the Advanced tier
- AI content specific to Telecom Service Operations Management (TSOM)
- Network incident analysis, which surfaces likely causes and suggests remediation actions
Recertification for Brazil
Not applicable for this application version.
nowassist-for-platform-prime— ServiceNow AI Platform entitlement, Prime tierapp-ai-tsomtmt-adv— Advanced AI content for TSOM and TMT