Hospitals, payers (insurance), and life sciences organizations can leverage data from multiple systems and enable bidirectional integrations via the Redox Inbound Integration application. Improve inbound and proactive outbound service scalability and capabilities by using the Redox Inbound Integration application to integrate with any ONC-certified EHR. In addition, thousands of healthcare systems can leverage their existing Redox integration profile to rapidly adopt this application.
Enables healthcare systems, payers, and life sciences organizations, including electronic medical records (EMR) systems and electronic health records (EHR) systems, to integrate with the Health Insurance Portability and Accountability Act (HIPAA) compliant ServiceNow Healthcare and Life Sciences data model. This includes HL7, FHIR, X12, and other feeds.
Starting with the Yokohama release, Redox Inbound Integration is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to be supported. For details on this process, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.
The Redox Inbound Integration application is dependent on the ServiceNow Healthcare and Life Sciences Service Management Core application.