0
2.0.5
Zurich, Yokohama, Xanadu, Washington DC, Vancouver, Utah
Provides Natural Language Understanding (NLU) models to enhance the virtual agent conversation interface, using natural human utterances to detect the correct conversations intended by employees.
- PSM VA topic identification
- Auto extraction of PSM product from conversation
Changed:
- Renamed this application to Natural Language Understanding Models for Sourcing and Procurement Operations. This application was formerly named Procurement Service Management NLU Model.
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The following application need to be activated:
- Virtual Agent Experience Pack for Sourcing and Procurement Operations