EAM for DCNAM extends ServiceNow’s Enterprise Asset Management capabilities to data center and network asset management environments. The application enables you to manage facility and linear assets within data centers and network domains, ensuring operational efficiency and compliance.
- Maximize asset availability and utilization.
- Improve capacity planning through performance trend analysis.
- Reduce operational costs via proactive maintenance and energy optimization.
- Enhance compliance and risk mitigation.
EAM for DCNAM provides in-depth visibility into the entire asset life cycle for data center and network environments, helping organizations move from reactive to proactive maintenance strategies, which directly benefits operational efficiency and cost savings.
- Dedicated SKU for DCNAM
Specifically designed for data center and network asset management, focusing on facility and linear assets rather than IT or industrial asset classes. - Full life-cycle management
Covers the entire asset life cycle (Plan → Acquire → Deploy → Operate → Maintain → Retire), ensuring streamlined processes and compliance. - Digital workflows & a unified platform
Built on ServiceNow’s cloud architecture with one data model and one architecture, enabling automation and integration with ITSM, ITOM, HR, APM, and SecOps. - Customizable workspaces
Page titles and tabs can be customized per workspace, shipped with best-practice defaults for DCNAM environments. - New roles
- DCNAM Asset Manager – Oversees the life cycle and compliance of facility and linear assets.
- DCNAM Asset Technician – Executes maintenance and field tasks.
The Enterprise Asset Management for DCNAM application expands Enterprise Asset Management to support data center and network environments. It enables organizations to manage facility-based and linear assets across their entire life cycle, from planning and acquisition through deployment, operation, maintenance, and retirement. This release introduces enhanced compliance capabilities, improved capacity planning tools, and streamlined workflows for proactive maintenance. It also provides integration points with related asset management modules for a unified operational view.
- Enterprise Asset Management (EAM)
- This application is the foundation for all EAM-related SKUs. Without this application, DCNAM cannot operate.
- Enterprise Asset Management for DCNAM
- Adds specialized capabilities for managing facility and linear assets in data center and network environments.