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1.5.2
Zurich, Yokohama, Xanadu, Washington DC, Vancouver, Utah
This application is for customers who have installed Workforce Optimization. This feature enables team managers create and administer surveys to their teams to capture team satisfaction, in addition to other qualitative metrics. You can then associate results from surveys to Workforce Optimization KPIs.
- Create surveys within Workforce Optimization
- Administer surveys to the teams that you manage
- Administer anonymous surveys and view anonymous results
No Major feature changes. Contains minor changes and defect fixes
- Needs ITSM/CSM Enterprise license for workforce optimization