External Credential Storage and Management brings out of the box integrations to external credential storage solutions to store credentials in an external repository rather than directly in a ServiceNow credentials record. The instance maintains a unique identifier for each credential, the credential type (such as SSH, SNMP, or Windows), and any credential affinities. The MID Server obtains the credential identifier from the instance, and then uses the resolver to retrive the identifier from the repository into a usable credential.
ServiceNow® MID servers can use the Vault Credential Resolver to consume secrets directly from Vault for the purpose of performing discovery. The External Credential Storage and Management Application offers out-of-the-box integration to external credential providers.
New
- Added support for certificate-based authentication when connecting to Azure Key Vault. This provides a more secure and flexible way to authenticate, especially for enterprise environments that prefer certificate credentials over client secrets.
- External Credential Storage Plugin
- MID Server
- Authentication to Azure Key Vault
- Use Azure Service Principal for the MID server Deployed outside of the Azure Cloud
- IMDS API for the MID server deployed on the Azure Cloud