- Agentic AI – App Version Validator is a smart ServiceNow application that helps keep your system ready for Now Assist Skills and Agentic AI. It automatically checks if all required plugins and store apps are installed, up to date, and working properly.
- The app includes a user-friendly App Version Validator Workspace, where you can see the status of each application in real time—whether it's Installed, Needs Update, To Be Installed, In Progress, or Needs Repair. Apps are grouped by category, making it easy to spot what needs attention.
- Each app has a Take Action button, allowing you to install, update, or fix apps with just one click—no need to leave the workspace.
- With automated checks and quick actions, this tool helps teams keep systems ready for AI, speed up onboarding, and ensure everything runs smoothly for the Next Experience and Agentic AI features.
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Agentic AI – App Version Validator Workspace: Delivers a centralized, real-time interface within Workspace to monitor all critical applications required for Agentic AI and Now Assist. Administrators can efficiently assess app readiness, version status, and health across the system from a single, unified view.
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Automated Application Detection: AI agents continuously scan for missing, outdated, broken, or uninstalled store applications essential for system functionality. This eliminates the need for manual validation and ensures uninterrupted performance of AI workflows.
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Real-Time App Status Tracking: Provides live updates on application states such as Installed, Update Required, In Progress, Repair Required, and To Be Installed. A dynamic, easy-to-read list allows teams to quickly interpret status changes and respond proactively.
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One-Click Remediation with Take Action Button: Enables instant resolution of application issues through a context-aware Take Action button. Administrators can install, update, or repair apps with a single click, streamlining remediation directly within the workspace.
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Smart Application Categorization: AI agents intelligently group applications by readiness state—To Be Installed, Update Required, Needs Repair, and Already Installed—helping teams prioritize actions and manage application health efficiently.
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Seamless Integration with ServiceNow Store and Application Manager: Each application includes direct links to the ServiceNow Store for installation or updates and to the Application Manager for repairs, reducing friction in the remediation process and accelerating time to resolution.
- This release introduces a fully AI-powered solution to simplify and automate the validation of required plugins and store applications for Now Assist Skills and Agentic AI. At the core of this solution is the App Version Validator Workspace, a dynamic, real-time interface driven by AI agents.
- AI agents continuously monitor application readiness, automatically detecting missing, outdated, or broken store apps—eliminating manual oversight and reducing administrative overhead. The workspace provides an interactive, unified view of all essential applications across the environment, categorized by status and readiness.
- With built-in intelligence and actionable insights, administrators can instantly remediate issues using the Take Action button—triggering installations, updates, or repairs with a single click. Real-time refresh ensures the most up-to-date app status is always displayed without requiring manual intervention.
- This release marks a major step forward in operational efficiency, empowering teams to maintain a consistent, reliable platform foundation—ensuring seamless deployment and performance of advanced AI capabilities like Now Assist and Agentic AI.
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Integration hub
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Continuous Integration and Continuous Delivery (CICD) Spoke (sn_cicd_spoke)
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Any one of the Now Assist application (ITSM/CSM/HRSD)