0
1.0.0
Yokohama, Xanadu Patch 5
ServiceNow's Industrial Process Health product is a comprehensive solution designed to enhance the performance, availability, and reliability of Industrial assets and processes. It provides real-time monitoring and analysis of the Industrial environment, enabling proactive insights and alerts that help prevent equipment downtime and production disruptions.
Key features include event management, which aggregates data from various monitoring tools to identify and prioritize incidents, and production impact analysis using unified maps.
By leveraging automation and AI-driven capabilities of OT Service Management, it streamlines incident management processes, reduces mean time to resolution (MTTR), and ensures that critical business processes remain operational and efficient, ultimately driving better asset performance and improved productivity.
- Ability to correlate and mark alerts on OT devices.
- Ability to showcase the alerts on the equipment model entities.
- Ability to automatically create OT incidents for critical and major alerts for action, when OT Incident Management is available.
Initial Release
- Operational Technology Manager
- Industrial Process Manager
- Event Management Core
- CMDB CI Class models
- ISA Equipment model
- (Optional) Operational Technology Incident Management